About This Cookie Policy
This Cookie Policy explains how Sky Casino Online United Kingdom uses cookies and similar technologies when you visit sky-online-casino-uk.com, access your account or interact with the services available on the website.
It describes the technologies we use, their purposes, how long they may remain on your device and the choices available to you. This policy should be read together with the Sky Casino Privacy Policy, which explains how we process and protect personal data.
Who Is Responsible for Cookies
Sky Casino Online United Kingdom is responsible for the first-party cookies placed through this website and for deciding how information obtained through those cookies is used, unless a specific third party is identified as independently responsible for its technology.
| Detail | Information |
|---|---|
| Website | https://sky-online-casino-uk.com/ |
| Brand | Sky Casino |
| Website name | Sky Casino Online United Kingdom |
| playerteam@sky-online-casino-uk.com | |
| Telephone | +44 20 8915 2000 |
| Address | Level 5, Capital Business Centre, 22 Carlton Road, South Croydon, CR2 0BS, United Kingdom |
What Cookies Are
Cookies are small text files stored on a computer, smartphone, tablet or other connected device when a website is opened. They can help a website recognise a browser, preserve a session, remember preferences, prevent fraudulent activity and understand how pages are used.
Some cookies remain only until the browser is closed. These are known as session cookies. Persistent cookies stay on the device for a defined period or until they are deleted through the browser settings.
Similar technologies
This policy also covers other technologies that store information on, or access information from, your device. These may include local storage, session storage, pixels, tags, software development kits and device identifiers. The same consent requirements apply when these technologies perform a function comparable to a cookie.
UK Legal Framework
Our use of cookies is governed by the Privacy and Electronic Communications Regulations 2003, commonly known as PECR, the UK General Data Protection Regulation, the Data Protection Act 2018 and relevant amendments introduced by the Data (Use and Access) Act 2025.
Where a cookie is strictly necessary to deliver a service you have requested, transmit a communication, protect an account or maintain essential website security, it may be used without consent. Other cookies are not activated unless you make an affirmative choice, except where another specific legal exemption applies.
Where information collected through a cookie constitutes personal data, it is also processed in accordance with UK data protection law. Sky Casino applies additional controls where technical information is used for account security, age and identity checks, fraud prevention, anti-money laundering compliance or safer gambling measures.
Types of Cookies We Use
| Cookie category | Purpose | Consent |
|---|---|---|
| Strictly necessary | Supports essential navigation, security, session continuity, account access and the recording of cookie choices. | Not required where the cookie qualifies for a PECR exemption. |
| Security and fraud prevention | Helps detect automated traffic, suspicious sign-in attempts, account misuse, payment fraud and other threats. | Not required where the technology is necessary to protect the service or user account. |
| Preference and functionality | Remembers selected settings, interface choices, language or display preferences. | Required unless the technology is essential to provide a feature specifically requested by the user. |
| Analytics and performance | Measures visits, page use, navigation paths, errors and website performance so that services can be improved. | Required unless the use meets a specific statutory exemption and all conditions of that exemption are satisfied. |
| Marketing and campaign measurement | Measures promotional activity, limits repeated advertising and may help tailor content or offers. | Required before activation. |
Strictly Necessary Cookies
Strictly necessary cookies enable functions without which the website or a requested service cannot operate properly. They may be used to maintain security, remember a cookie decision, route website traffic, preserve a session or prevent malicious requests.
These cookies are not used to build an advertising profile. Because they support requested services or essential security, they cannot be disabled through the Sky Casino consent banner. You can block them through your browser, but doing so may prevent parts of the website from working.
- Maintaining secure website and account sessions
- Recording whether non-essential cookies were accepted or rejected
- Preventing cross-site request forgery and automated abuse
- Supporting load balancing, caching and reliable page delivery
- Protecting account, payment and verification processes
- Applying security, fraud prevention and regulatory controls
Current First-Party Consent Cookie
| Cookie name | Provider | Purpose | Duration | Category |
|---|---|---|---|---|
| rp_cookie_consent_v9 | Sky Casino Online United Kingdom | Records whether the user accepted or rejected non-essential cookies so that the consent banner does not appear on every page. | 180 days | Strictly necessary |
The cookies and technologies active during a particular visit may vary according to the page used, whether you are signed in, the features you open and the consent choices you make. Where additional non-essential technologies are introduced, the relevant information and controls will be presented before those technologies are activated.
Security, Fraud Prevention and Gambling Compliance
Sky Casino may use essential technical identifiers to protect users and comply with obligations applying to gambling services in the United Kingdom. These controls may help identify unusual access, repeated failed sign-in attempts, bots, unauthorised account use, manipulated payment activity and other security risks.
Technical information may also support age and identity verification, anti-money laundering checks, account restrictions and safer gambling measures. The information used may include an IP address, device type, browser details, access time, session identifier and security signals.
Where these technologies are genuinely necessary to protect an account, deliver the requested service or meet a legal obligation, their use does not depend on consent. Sky Casino limits their use to the relevant purpose and retains associated information only for as long as reasonably required by security, regulatory, dispute resolution or legal obligations.
Preference and Functionality Cookies
Preference cookies can remember choices made during a visit or between visits. They may preserve interface settings, language preferences, region selections or other requested display options.
These cookies require consent unless they are essential to provide a function you expressly requested. Rejecting them does not prevent access to the basic website, but some settings may need to be selected again during a later visit.
Analytics and Performance Cookies
Analytics technologies can show how visitors navigate through Sky Casino, which pages are used, whether an error occurs and how efficiently content loads. The resulting information helps us identify technical problems and improve the website.
Analytics cookies that do not qualify for a specific PECR exemption are activated only after consent. Where Sky Casino relies on the statutory statistical purposes exemption, the technology will be used solely to improve the website, produce aggregate statistics and not identify, profile or make decisions about individual users. Users will also be given a simple way to object where required.
Marketing Cookies
Marketing cookies may be used to measure the effectiveness of promotional content, understand whether a campaign resulted in a website visit, prevent the same advertisement from being shown too often or tailor promotional material to a user’s interests.
Sky Casino does not activate marketing cookies or use cookie-derived information for personalised advertising before valid consent has been obtained. Consent to marketing cookies is separate from permission to receive promotional emails, text messages, telephone calls or push notifications.
Rejecting marketing cookies will not remove every advertisement that you may see elsewhere. It means that advertising will not be personalised through cookies placed by Sky Casino for that purpose.
First-Party and Third-Party Cookies
First-party cookies are set directly by sky-online-casino-uk.com. Third-party cookies may be set by an external service whose technology appears on the website, such as a security provider, analytics service, payment processor, game supplier or media platform.
A third party may process information under its own privacy notice when it independently determines the purpose and manner of processing. Sky Casino assesses relevant providers, limits the information made available to them and uses contractual safeguards where required.
Third-party content is not treated as consent merely because a user visits the website. Where consent is required, the relevant technology must remain inactive until permission has been given.
Information Cookies May Collect
Depending on the cookie and the feature being used, technical information may include:
- IP address and approximate location derived from it
- Browser type, version and language
- Device type, operating system and screen size
- Session and cookie identifiers
- Pages visited and links or buttons selected
- Referral source and campaign information
- Sign-in time and account security events
- Page loading, error and performance information
- Cookie consent and preference records
Cookie information may be connected with account data when this is necessary to maintain a signed-in session, protect the account, prevent fraud, comply with gambling regulation or provide a feature requested by the user. Further details about personal data processing are available in the Privacy Policy.
How Consent Is Obtained
When you first visit Sky Casino, the cookie banner allows you to accept or reject non-essential cookies. Closing the banner is treated as a rejection of non-essential cookies. Continuing to browse without making an affirmative choice does not constitute consent.
Consent must be freely given, specific, informed and indicated by a clear action. Non-essential cookies are not activated merely because you scroll, open another page or continue using the website.
Your choice is stored for 180 days. Sky Casino may request a new decision sooner if cookie purposes, technologies or third-party providers change in a way that is not covered by your previous choice.
Changing or Withdrawing Your Choice
You may change your cookie choice at any time by clearing the Sky Casino consent cookie and reopening the website. The consent banner will then appear again, allowing you to make a new selection.
- Open your browser privacy or site settings.
- Find the stored data for sky-online-casino-uk.com.
- Delete the cookie named rp_cookie_consent_v9 or remove all stored data for the website.
- Reload Sky Casino and select your preferred option in the cookie banner.
Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal. Once consent is withdrawn, Sky Casino will stop future use of the affected technologies as soon as reasonably possible. Existing cookies may remain on the device until they expire or are deleted through the browser.
Managing Cookies Through Your Browser
Most browsers allow you to view, delete or block cookies. Controls are usually available under privacy, security, permissions or site data settings. You may be able to block all cookies, block third-party cookies, delete stored information when the browser closes or create rules for individual websites.
Blocking every cookie can interfere with sign-in, security, preferences and other requested functions. Browser controls also operate separately on each browser and device, so a choice made on one device may not apply elsewhere.
Cookie Retention
Session cookies are generally removed when the browser closes. Persistent cookies remain until their stated expiry date or until they are manually deleted. Sky Casino selects retention periods according to the purpose of each technology and does not retain cookie information for longer than necessary.
| Information type | Retention approach |
|---|---|
| Consent choice | Stored for 180 days through the rp_cookie_consent_v9 cookie. |
| Session information | Normally retained until the browser session ends or the secure session expires. |
| Security and fraud records | Retained for the period necessary to investigate threats, protect accounts and meet legal or regulatory obligations. |
| Analytics information | Retained only for the period disclosed through the relevant consent information and then deleted or aggregated. |
| Marketing identifiers | Retained for the period disclosed when consent is requested, unless consent is withdrawn earlier. |
International Data Transfers
A cookie provider or technical supplier may process information outside the United Kingdom. Where personal data is transferred internationally, Sky Casino applies safeguards required by UK data protection law. These may include UK adequacy regulations, the International Data Transfer Agreement, the UK Addendum to approved contractual clauses and appropriate technical security measures.
Your Data Protection Rights
Where information obtained through cookies is personal data, you may have the right to:
- Receive information about how your data is used
- Request access to your personal data
- Correct inaccurate or incomplete information
- Request erasure where the legal conditions are met
- Restrict processing in certain circumstances
- Object to processing based on legitimate interests
- Withdraw consent at any time
- Object to direct marketing
- Request data portability where applicable
- Complain to the Information Commissioner’s Office
These rights are not absolute. Sky Casino may need to retain or use certain information to comply with gambling regulation, anti-money laundering duties, fraud prevention requirements, safer gambling obligations, legal claims or account security controls.
Complaints About Cookies
If you have a question or complaint about cookies, consent or the use of personal data, contact Sky Casino at playerteam@sky-online-casino-uk.com. We may ask for information needed to confirm your identity before disclosing account-related information.
You may also raise a complaint with the Information Commissioner’s Office, the independent UK authority responsible for enforcing data protection and electronic communications rules.
Links to Other Websites
Sky Casino may contain links to payment providers, game suppliers, safer gambling organisations, social media services or other external websites. Those websites control their own cookies and privacy practices. Your Sky Casino cookie selection does not automatically apply to an external website, so you should review its cookie information before making a choice.
Changes to This Cookie Policy
Sky Casino may revise this policy when technologies, website functions, providers, legal requirements or data processing practices change. The current version will be published on this page. Where a change affects an existing consent or introduces a materially different purpose, users will be asked to make a new cookie choice before the relevant non-essential technology is activated.
Contact Sky Casino
Questions about this Cookie Policy can be sent to Sky Casino Online United Kingdom using the following details:
- Email: playerteam@sky-online-casino-uk.com
- Telephone: +44 20 8915 2000
- Address: Level 5, Capital Business Centre, 22 Carlton Road, South Croydon, CR2 0BS, United Kingdom
- Website: https://sky-online-casino-uk.com/